Collected Data

When you use our services or visit our website, we may collect various types of information, including:
Personal Data: such as your name, email address, phone number, address, and payment details when you place an order.
User Data: such as information about your activities on our website (e.g., pages you visited, time of visit).
Technical Data: such as your IP address, browser and device type, and other technical details.

Why Do We Collect Your Data?

The data we collect is used for the following purposes:
Processing Orders: To register, process, and deliver your purchases.
Communication: To inform you about the status of your order or to contact you in case of complaints or questions.
Improvement of Our Services: To optimize our website and services based on user behavior and feedback.
Marketing: To keep you informed about promotions, discounts, and new products, if you have given your consent.

Sharing Data

We never sell your information to third parties. In certain cases, to carry out our services, we may share your data with trusted partners, such as:
Payment Providers: To process your payments.
Delivery Services: For smooth delivery of your order.
Analytical Tools: To improve our website and user experience through anonymous data analysis.
All our partners will treat your data confidentially and use it solely for the purposes for which it was shared.

How Long Do We Retain Your Data?

We will not keep your data longer than necessary for the purposes for which it was collected. For some data, a longer retention period may be required, such as when required by law (for example, for accounting purposes).

Your Rights

You have the right to:
Access your data: You may ask at any time what personal data we hold about you.
Modify your data: If your data is incorrect, you have the right to have it corrected.
Request deletion: You have the right to have your data deleted, unless we have a legal obligation to retain it.
Object to processing: If you disagree with how we process your data, you can contact us about it.

Security of Your Data

We take the protection of your data very seriously and have implemented various technical and organizational measures to protect your information from loss, unauthorized access, or manipulation.

Cookies

Our website uses cookies to enhance your user experience. Cookies allow us to optimize our website and provide you with a more personalized visit. You can manage your cookie preferences by adjusting your browser settings.
For more information on how we use cookies, please refer to our cookie policy.

Changes to Our Privacy Policy

We reserve the right to modify this privacy policy at any time. In the case of significant changes, we will notify you via the website or by email. The latest update to this privacy policy was on [insert date].

Contact

If you have any questions about how we process your data, please don’t hesitate to contact us at:
Dubai Chocolates
Email: [email protected]